Contact Us
How to Reach Us
Whether you have a question about one of our casino reviews, a concern about content accuracy, or simply want to share feedback, this is the right place to start. The team behind US Online Casinos is a small editorial group focused on researching and comparing online casino options for players in the United States. We read every message we receive and aim to respond within two business days.
You can reach us directly by email at [email protected]. Please include as much detail as possible so we can give you a useful reply. If you are writing about a specific casino listing, free spins offer or editorial rating, mentioning the page in question helps us respond faster.
What We Can Help With
We are an independent comparison and review site — we do not operate any casino, process any deposits or withdrawals, or manage any player accounts. With that in mind, here is a guide to the kinds of queries we can and cannot assist with:
| Query type | Can we help? | Who to contact instead |
|---|---|---|
| Questions about our reviews or ratings | Yes | — |
| Factual corrections or outdated information | Yes | — |
| Suggestions for casinos or features to cover | Yes | — |
| General questions about how free spins no deposit offers work | Yes | — |
| Account issues, deposits or withdrawals at a casino | No | The casino's own customer support team |
| Bonus disputes or payment complaints | No | The casino operator, or your state gaming authority |
| Responsible gambling support | No | National Council on Problem Gambling: 1-800-522-4700 |
Responsible Gambling Contacts
If gambling has stopped being enjoyable, or if you are concerned about your own or someone else's play, please reach out to a dedicated support organisation rather than waiting to hear from us. Help is available around the clock:
- National Council on Problem Gambling (NCPG): Call or text 1-800-522-4700, or visit ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org — peer support and local meeting finder
- National Problem Gambling Helpline Chat: ncpgambling.org/help-treatment/chat — live chat available 24/7
- State resources: Most states with regulated online gambling operate their own self-exclusion programmes and helplines. Check your state gaming authority's website for local options.
You can also read more about setting limits and staying in control on our responsible gambling page.
About Our Editorial Independence
US Online Casinos earns revenue through affiliate arrangements — when a reader follows a link from this site and registers with a casino operator, we may receive a commission. That commercial relationship does not determine which casinos appear on the site, the order they are ranked in, or what is written about them. Rankings are based on independent editorial assessment of factors including licensing, game range, bonus terms, banking options and player protections.
If you believe a review on this site is inaccurate, missing important information, or otherwise needs updating, please tell us. We take factual corrections seriously and will review any flagged content promptly. You can learn more about how we operate on our About Us page, or read the full terms governing use of this site on our Terms and Conditions page.
Press and Partnership Enquiries
If you represent a casino brand, software provider or industry organisation and would like to discuss how your product is covered on this site, you are welcome to write to us at [email protected]. Please note that paid editorial placement is not available. Coverage is editorial only, and commercial arrangements do not influence rankings or review copy.
A Note on Response Times
We aim to reply to all email enquiries within two business days. During busy periods it may take a little longer. If your query is time-sensitive — for example, you have spotted a significant factual error — please say so clearly in the subject line and we will prioritise it.
We do not currently offer phone support or live chat. Email remains the most reliable way to reach us, and the most useful messages are those that are specific: which page you are reading, what the issue is, and what you would find helpful in reply.
Legal and Eligibility Reminder
The casinos reviewed and compared on US Online Casinos are intended for adult entertainment only. Players must be at least 21 years old in most US states, and online casino availability varies by state. Players are generally required to be physically located within a state where a given operator is licensed to accept wagers. It is your responsibility to check the rules that apply where you are located before registering with any operator.
None of the content on this site constitutes legal or financial advice. If you have questions about the legality of online gambling in your state, consult your state gaming authority or a qualified legal professional.